Will I receive the same product that I see in the picture?

- Yes, we strive to ensure that the product you receive matches the image on our website as closely as possible. However, there may be slight variations in product sizes due to factors like screen resolution and lighting.

How long will delivery take?

The delivery time can vary depending on your location and the shipping method chosen during checkout. Typically, you'll see an estimated delivery date at the time of purchase. You can also track your order's progress using the provided tracking number.

What exactly happens after ordering?

After placing your order, it is processed and prepared for shipment. This involves picking, packing, and labeling your items. Once the order is ready, it is handed over to the shipping carrier for delivery. You will receive email notifications with tracking information to keep you updated on your order's status.

Do I receive an invoice for my order?

Yes, you will receive an invoice for your order. An invoice is usually included in the package when your order is delivered, and you may also receive an electronic invoice via email shortly after placing your order. This invoice will contain a breakdown of your purchase, including the items, prices, and any applicable taxes or fees.


When the order payment is taken of my bank account?

The payment for your order is typically processed at the time of checkout. Depending on your bank, it may take a short period for the transaction to appear on your account statement.

What is wishlist?

A wishlist is a feature that allows you to save products you're interested in for future reference without purchasing them immediately. It's a convenient way to keep track of items you want to buy later.

What should I do if I receive a damaged or wrong product?

If you receive a damaged or incorrect product, please contact our customer support team as soon as possible. They will guide you through the return or exchange process and ensure you receive the right product in good condition.

Can I change or cancel my order?

You may be able to change or cancel your order if it hasn't been shipped yet. Please check our website or contact our customer support team for specific details on our order modification and cancellation policies.

What is ``package tracking`` in my orders?

"Package tracking" allows you to monitor the status and location of your order during the shipping process. You can use the provided tracking number to see when your package is out for delivery and when it's expected to arrive at your address.